Short shipments. Carrier delays. Billing discrepancies. Client questions. Your team spends 12+ hours a day firefighting exceptions that AI agents resolve in seconds. Not next year — right now, plugged into your existing WMS.
A mid-size 3PL encounters 50–200 exceptions daily. Each takes 15–45 minutes to investigate and resolve. That's 1–3 full-time employees doing nothing but firefighting — at $55K–$75K/year each.
Short shipment from a supplier? Your team opens the ASN, cross-references the PO, calls the supplier, updates the WMS, and notifies the client. An AI agent does all of this in under 60 seconds.
Your team spends hours matching storage fees, handling charges, and shipment costs to client rate cards. An AI agent calculates invoices instantly from WMS data — zero manual spreadsheet work.
Custom AI agents built for 3PL workflows. They monitor your WMS, OMS, and carrier systems 24/7 — detecting exceptions, resolving them autonomously, and escalating only what truly needs a human.
Monitors carrier tracking, ASN data, and inventory feeds. Detects short shipments, delays, and discrepancies. Auto-resolves 70–80% without human intervention.
Reads WMS transaction data, applies client-specific rate cards (per-order, per-pallet, storage, handling), and generates invoices automatically. No spreadsheets.
Answers routine client queries — inventory levels, order status, shipment tracking — via chat, email, or portal. Escalates complex requests to your team with full context.
Learns supplier-specific patterns. Auto-approves matching shipments, flags discrepancies by severity, and auto-resolves known exception types. Cuts reconciliation by 70%.
Tracks every order against client SLAs in real-time. Predicts potential misses before they happen and triggers corrective actions — rerouting, priority picks, carrier rebooking.
Scores carriers by on-time pickup, damage rates, and cost accuracy. Auto-selects best carrier per shipment. Flags underperformers before they cost you a client.
A mid-size 3PL processing 2,000 orders/day deployed an exception handling agent. 78% of daily exceptions are now resolved without human intervention. Resolution time dropped from 25 minutes to 45 seconds. The billing agent eliminated 8 hours/week of manual invoice reconciliation.
No. AI agents handle repetitive, rule-based tasks — exception investigation, billing calculation, routine client queries. Your team focuses on relationship management, complex problem-solving, and growth. Think of agents as tireless assistants, not replacements.
Through REST APIs. The agents read data from your WMS, OMS, and carrier systems, and write actions back. Your existing systems stay unchanged — the agents operate as a middleware layer on top.
4–8 weeks per agent. We start with one high-impact use case (usually exception handling), prove the ROI, then expand to billing, client communication, and other workflows.
$15,000–$30,000 per agent depending on complexity. A typical 3PL deploys 2–3 agents for $30K–$60K total — replacing $150K–$225K/year in manual labor. Payback: 3–5 months.
20-minute call. Real numbers for your operation. No sales deck.