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Privacy Policy

Last Updated: December 18, 2025

Ekyon ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://ekyon.io or engage our services.

We are committed to complying with applicable data protection laws worldwide, including GDPR (for EU users), CCPA (for California residents), and other regional privacy regulations.

1Information We Collect

Information You Provide

When you submit inquiries via contact forms, book discovery calls, or engage our services, we may collect:

Name and contact information (email, phone number)
Company name and job title
Project details and requirements
Payment and billing information
Any other information you choose to provide

Automatically Collected Information

Through cookies and similar technologies, we may collect:

IP address and approximate location
Browser type and device information
Pages visited and time spent on site
Referral sources and navigation paths

Client Project Data

During project engagements, we may process business data as necessary to deliver services. This data remains your property and is handled according to our project agreements.

2How We Use Your Information

Service Delivery: To respond to inquiries, provide quotes, and deliver contracted services
Communication: To communicate about projects, updates, and support
Improvement: To analyze usage and improve our website and services
Marketing: To send relevant updates and newsletters (with your consent and easy opt-out)
Legal Compliance: To comply with legal obligations and protect our rights

3Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process data based on:

Contract Performance: Processing necessary to fulfill our agreements with you
Legitimate Interests: Business operations, security, and service improvement
Consent: Where you have given explicit consent (e.g., marketing emails)
Legal Obligation: Where required by law

4Sharing of Information

We do not sell your personal information. We may share it with:

Service Providers: Cloud hosting, analytics (Google Analytics), payment processors, and communication tools
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law, court order, or to protect our rights
With Your Consent: For any other purpose with your explicit approval

5Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

Generally, client data is retained for the duration of our business relationship plus 5 years for legal compliance. You may request earlier deletion subject to legal requirements.

6Data Security

We implement industry-standard security measures including encryption, access controls, and secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies: Required for website functionality (e.g., remembering your cookie preferences). These cannot be disabled.
Analytics Cookies (Google Analytics): Help us understand how visitors interact with our site, including pages visited, time spent, and navigation paths. We use Google Analytics with privacy-enhancing settings: IP anonymization enabled, advertising features disabled, and data retention limited to 14 months.
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness. Only enabled with your explicit consent.

Cookie Consent: When you first visit our website, you will see a cookie banner allowing you to accept all cookies, reject non-essential cookies, or customize your preferences. Your choice is saved and respected across all pages.

You can also manage cookies through your browser settings or revisit your preferences by clearing your browser's local storage.

8Your Privacy Rights

Depending on your location, you may have the following rights:

All Users

Access your personal data
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications

EU/EEA Users (GDPR)

Data portability (receive your data in a usable format)
Restrict processing
Object to processing based on legitimate interests
Withdraw consent at any time
Lodge a complaint with a supervisory authority

California Residents (CCPA)

Know what personal information is collected
Know if your data is sold or disclosed
Say no to the sale of personal information
Non-discrimination for exercising your rights

To exercise any of these rights, contact us at hello@ekyon.io. We will respond within 30 days (or as required by applicable law).

9Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals. However, you can manage tracking through cookie settings and browser preferences.

10Third-Party Links

Our website may contain links to third-party sites (e.g., social media, partner websites). We are not responsible for their privacy practices and encourage you to review their policies.

11Children's Privacy

Our services are intended for businesses and individuals 18 years or older. We do not knowingly collect data from children under 16 (or 13 in the US). If you believe we have collected such data, please contact us immediately.

12International Data Transfers

As a global service provider, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including:

Standard contractual clauses approved by relevant authorities
Data processing agreements with service providers
Compliance with applicable cross-border transfer requirements

13Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notice. The "Last Updated" date indicates the most recent revision.

14Contact Us

For privacy-related questions or to exercise your rights:

Email: hello@ekyon.io

Phone: +91 799 030 5418